HighSee unveils the End-To-End quality of
OTT Video and Cloud Games services

Gain network and user experience visibility for the most resource demanding services
even when encrypted

HighSee


HighSee is an Over The Top (OTT) Video and Cloud Gaming analyzer that assesses User Experience (UX), QoS, Network and CDN Media Server performances.

Subscriber Insight Enabler

HighSee analyzes users' OTT Video and Cloud Gaming activities, generating crucial information for Network and CDN providers to proactively support their customer retention and monetization strategies through a 360-degree subscriber view.

End To End Analysis

HighSee users can easily detect if poor score sessions are related to terminals/players, media servers or network behavior. Valuable information summarized into Session Records is provided to manage Video Caching Performances, Service Level Agreements (SLAs) with OTT Providers, Network Planning and Optimization activities.

Unparallel OTT Video and Cloud Games Evaluation

Cloud Gaming analysis leverages on a unique mapping of the user experience towards network and service behavior, while an innovative patented approach allows to estimate OTT Video events that adversely impact the user experience, such as “freezes” and poor “play start delays”, even when the monitored sessions in the core network are encrypted (HTTPS, or QUIC).

Built with Assurance Provider needs in mind

HighSee is the ideal plug-in solution to streamline OTT Video and Cloud Gaming Assurance. In line with the latest Telco and CDN provider requirements, it runs on standard x86 virtual machines, with an architecture that ensures low footprint integration with clear northbound and southbound interfaces.

Service Awareness

Indicators are combined to provide summary scores for three key functional areas: User Experience, Audio/Video Service Quality, and Network Performance. 10-second granularity KPIs enable a fine-grain detection of impairments for real-time services like Cloud Gaming.

Orchestrated Virtual Function

Released on Docker containers for seamless integration into virtual environments. An orchestrator may deploy and scale HighSee according to the type and quantity of traffic to manage.

Use cases


CEM Proactive Customer Care

Reduce Churn and Retain Customers.
Proactive marketing actions for subscribers receiving poor service experience.

Service Assurance and Network Optimization

Optimize Costs.
Feed analytic tools that drive Zero Touch processes.
Evaluate Network Capacity (Cell, RAN, CORE) VS UX, Cache VS no Cache, 5G NSA VS SA.
Root cause of impairments impacting users.

Service Interconnection

Full visibility of the Video quality delivered.
First hand information to manage the relationship of TELCOs with CDN and Video Service Providers.