Subscriber Insight Enabler
HighSee analyzes OTT Video activities per user, generating crucial information for TELCOs to obtain a 360-degree subscriber view and proactively support customer retention and monetization strategy.
View the invisible
Thanks to its innovative approach (patent pending), by monitoring encrypted (HTTPS) and unencrypted (HTTP) subscriber sessions in the core network, HighSee estimates events that may adversely impact the user experience, such as “session freezes” and poor “play start delays”.
Key indicators are combined to provide summary scores for three important functional areas: User Experience, Audio/Video Service Quality, and Network Performance.
Detailed traces are available to view user session Audio/Video resolutions, the buffer dynamic of the client, media servers responsiveness, up to all packets exchanged between the servers and the user client.
End To End Analysis
HighSee users can easily detect if poor score sessions are related to terminals/players, media servers or network behavior.
Valuable information summarized into Session Records is provided to manage Video Caching Performances, Service Level Agreements (SLAs) with OTT Providers, Network Planning and Optimization activities.
Built with Assurance Provider needs in mind
HighSee is the ideal plug-in solution to streamline OTT Video Assurance.
In line with the latest Telco requirements, it runs on standard x86 virtual machines, with an architecture that ensures low footprint integration with clear northbound and southbound interfaces.
Moreover HighSee can also analyze pcap captures coming from Active monitoring or Drive Test systems,
enabling a deeper Root Cause analysis to them.